Due to internal event, All shops will be opened from 3pm to 8pm on Jan 28th.
【Business arrangements for Lunar New Year】All shops will be opened as usual from Jan 29th to 31st and will be closed from Feb 1st to Feb 3rd.
For the safety of our customers and staffs, please wear a mask.
WARNING : THIS ARTICLE CONTAINS MATERIAL WHICH MAY OFFEND AND MAY NOT BE DISTRIBUTED, CIRCULATED, SOLD, HIRED, GIVEN, LENT, SHOWN, PLAYED OR PROJECTED TO A PERSON UNDER THE AGE OF 18 YEARS
Can the Elvie kegel trainer be used during pregnancy?
You can use the kegel trainer during pregnancy as long as you are not suffering from any complications. Every pregnancy is unique so if you are unsure, please consult your qualified medical professional before use. We recommend waiting until six weeks after birth before resuming use of your kegel trainer.
Can I use the Elvie kegel trainer with an IUD?
Yes, you can use the kegel trainer with an IUD (or coil). The tail of the kegel trainer is the part that connects to your device, and this remains on the outside. The kegel trainer is completely covered in medical grade silicone with no exposed parts and so is safe to use with the coil.
Can I use the Elvie kegel trainer if I have a pelvic health condition?
If you have a pelvic heath condition (e.g. prolapse or pelvic pain) we recommend you consult your qualified medical professional about purchasing the kegel trainer.
Is my workout data stored securely and kept confidential?
When you use Elvie, it sends data from your workouts to your phone. That data is then sent encrypted (using TLS) and stored on our servers on encrypted disks (otherwise it would take up too much space on your phone). To ensure that workout data remains anonymous, we separate it from any personally identifiable data, such as your name and email address, and store it on different servers. We use anonymised data so we can see trends and meet the needs of our users by constantly updating and improving their Elvie experience. Creating an account and sending the data to the servers means that if you lose or upgrade your phone or tablet, you can take your workout history with you. It also lets you use Elvie with more than one phone or tablet. Some of our users prefer to log out after they've used Elvie so no one who accesses their phone or tablet can access their data.
Is the information I enter at the checkout kept confidential?
The privacy and security of our users is of the greatest importance to us. When you purchase on our website we do not store your credit card details. We don't share your details with any third party, other than the shipping service that will deliver your order.
Is the Elvie kegel trainer easy to use?
The Elvie kegel trainer is a small pebble shaped pod that you place inside just like a tampon. It links to the Elvie app which tracks your fun, five minute pelvic floor workouts. We have tested the kegel trainer on over 150 women, so we are confident that it is comfortable to use and it even arrives in two sizes.
How do I charge the Elvie kegel trainer?
During normal use the battery will last for several weeks. The carry case also doubles up as a charger, which means you can charge the kegel trainer discreetly and easily on the go.
How safe is the Elvie kegel trainer?
We know you are trusting us with an intimate part of your body, so we have worked hard to earn that trust. The kegel trainer is 100% waterproof, is made with medical grade silicone and has been through rigorous safety testing including stamp, drop, tumble, water, irritation and heat. Our manufacturers are the same people who make Jawbone, Apple and Beats products.
How do I look after the kegel trainer?
The Elvie kegel trainer is very easy to look after. We’ve chosen a very hygienic and durable material so it can be cleaned using warm soapy water.
How do you know the Elvie kegel trainer really is effective?
All our product development was guided by our scientific advisory group including a number of well known researchers in biofeedback and pelvic floor exercise such as Dr. Rufus Cartwright, Imperial College; Dr. Kay Crotty, Physiolink; Prof. Linda McLean, University of Ottawa and Dr. Jeroen Bergmann, Oxford University. Multiple studies show that giving women real time biofeedback is one of the most effective methods for Kegel exercises with direct force measurement being the gold standard. The Elvie kegel trainer is the first product for women that measures force directly and offers a significant advance over existing products that rely on air pressure changes and are thus unreliable.
When will I get the Elvie kegel trainer?
After ordering, your Elvie kegel trainer will be with you within 3-7 days, or within 48 hours if you have chosen expedited delivery.
Is the Elvie kegel trainer compatible with all phones?
The Elvie kegel trainer is compatible with iPhones 4S and newer and Android phones or tablets 4.3 and newer which support Bluetooth Low Energy. You can also use the Elvie kegel trainer with iPad 3 and newer, including iPad Air and Mini.
What languages is the Elvie app available in?
The Elvie Trainer app is available in English, Spanish, French, German, Dutch, Greek, Portuguese, Russian, Swedish and Traditional Chinese.
Any other questions?
Simply contact us by WhatsApps / Facebook inbox / email . And we'll be happy to help.
Max. insertable width: 35 mm
Max. insertable length: 33 mm
Total length: 80 mm
1st time charge time: 6-8 hours
Normal charge time: 1 hours
Usage: Up to 1 month
2 year warranty
Can be used with water-based or oil-based lubricants. Avoid silicone-based lubricants.
ABOUT Kegel Balls (Ben Wa Balls)
Kegel balls have since been used and loved by women all over the world. Simply insert the ball(s) inside the vagina and hold them there, tightening and toning your pelvic floor muscles, which contracts during orgasm. These balls not only enhance a woman’s sensual pleasure, but also increase bladder control and restore vaginal muscle tone after child birth. Use them during everyday activities or doing household chores, or with a partner during foreplay.
* See below for Hong Kong. For overseas shipping, please visit "SHIPPING INFO".
* Always FREE if you select to pick up at our stores.
Delivery to door
Flexi Pick Up
* For smaller items, we may ship out in a discreet bubble padded paper bag.
* There might be some extra delivery time if the selected item is out of stock in our warehouse.
To check pick up locations or for more details, please visit "SHIPPING INFO".